Frequently Asked Questions

Got questions? We’ve got answers. Here are a few things businesses usually want to know before working with Cedar City Cleaning Company.

We provide commercial cleaning services in Lebanon, TN, Mt. Juliet, TN, Gallatin, TN, Gordonsville, TN, and nearby Middle Tennessee communities.

Cleaning Services

  • Every building is different, but the goal is always the same: keep your space clean, fresh, and ready for business.

    A regular cleaning may include:

    • Taking out trash

    • Dusting surfaces

    • Vacuuming carpets

    • Sweeping and mopping floors

    • Cleaning restrooms

    • Cleaning breakrooms or kitchen areas

    • Wiping down high-touch surfaces

    • Cleaning mirrors and interior glass

    • Spot-cleaning doors, walls, and other visible areas when needed

    Before we get started, we’ll walk through your space with you and make sure we know exactly what matters most.

  • Yes. We bring the cleaning supplies, equipment, vacuums, trash liners, and cloths needed to get the job done.

    Most clients provide their own paper products, like toilet paper, paper towels, and hand soap. But if you would rather not worry about that, just ask and we can talk through options.

  • Yes. Sometimes a building needs a little extra love before regular cleaning starts.

    We can help with initial deep cleans, seasonal cleaning, move-in or move-out cleaning, and special cleaning projects.

Cleaning Services

  • We can build a schedule around your business. Some places need us every day. Others may only need us once or twice a week.

    During the walkthrough, we’ll look at your building size, foot traffic, restrooms, and cleaning needs to help figure out what schedule makes the most sense.

  • We’ll work with you up front to make sure we have the access we need.

    If we show up and cannot get in because of locked doors, alarm issues, missing keys, or something similar, that visit may still be billed. We try to avoid that by getting all the details squared away before the first cleaning.

  • If your cleaning falls on a major holiday, we can work with you to reschedule.

    Need holiday cleaning before an event, busy season, or reopening? Let us know and we’ll talk through it.

Billing

  • Billing depends on the cleaning plan we set up. Some clients are billed by the visit, while others are billed monthly.

    Before service begins, we’ll go over the price, schedule, payment terms, and scope of work so everyone is on the same page.

  • Late fees may apply if payment is past due. Any late fee terms will be clearly listed in your service agreement.

  • Yes. We ask for 30 days’ written notice to cancel service unless we agree to something different in your service agreement.

    No awkward surprises. Just clear communication.

Quality & Safety

  • Tell us. Seriously.

    If something was missed or does not look right, let us know within 24 hours. We’ll review it and work to make it right.

  • Yes. Cedar City Cleaning Company carries general liability insurance. Proof of insurance is available upon request.

  • We treat every building with care and respect. If our team causes damage, we’ll let you know and work with you to address it.

    We are not responsible for pre-existing damage, normal wear and tear, or issues caused by faulty fixtures, equipment, or materials.

Service Areas

  • We provide commercial cleaning and janitorial services in Lebanon, TN, Mt. Juliet, TN, Gallatin, TN, Gordonsville, TN, and nearby Middle Tennessee communities.

    We clean offices, daycares, churches, retail spaces, dealerships, small businesses, and other commercial facilities.

Still have questions?

We’re happy to help.

Email: office@cedarcityclean.com

Service Areas: Lebanon, TN; Mt. Juliet, TN; Gallatin, TN; Gordonsville, TN; and nearby Middle Tennessee communities.